VAT of 21% is added to the sales price for any items sent to countries within the EU. Please contact us before checkout for an adjusted PayPal invoice of Zero Rated VAT, if you are a VAT registered European business. Transaction or import fees may be automatically calculated by PayPal depending on the location on the customer. That does not fall within our control.
These tools are handmade on custom order and therefor no refunds apply. If for some reason the product was damaged during transportation and you return it within 2 weeks in it's original condition and original packaging by Parcel Post with tracking, then we will make every endevour to repair or replace your tool item.
